ICT Solutions

A-to-Z of ICT solutions

 Paiman Ltd. a leading Information Technology Solutions provider established in 1992 in Balkh-Afghanistan. We build, automate, optimize, and secure businesses with cutting edge technology solutions.
At Paiman Ltd. we understand how essential it is for clients to use the latest technology resources. Our team of IT specialists and engineers is always on hand to support our customers and ensure their technology resources are up to date and functioning at peak condition.
We aim to deliver premier services, meeting our promises and achieving the objectives of our clients. We are committed to going the extra mile when required; having us on board means you can be sure you will get the best from our services and solutions to your entire satisfaction.
Our commitment to customer service is second to none. As a client of Paiman Solutions, you can feel confident and secure knowing that we are there to help you with the simplest request through to the most complex & intricate operational emergency.
Providing a fast response time is absolutely essential. With locations throughout Afghanistan, we guarantee fast and accurate technical services.

Mission Statement

Our mission to bridge the gap by supplying innoviative, reliable world-class ICT products and services ensureng accessiblity, quality and long- term value for our clients, while upholding the highest standards of professionalism and customer satisfaction.

Policies

1. Code of Conduct Policy

2. Privacy and Data Protection Policy

3. Accountability & Responsibility Policy

4. Software Usage Policy

5. Social & Enviromental Responsibility Policy

Our ICT Services

ICT Solutions & Products

- Network Design & Implementation
- IT Infrastructure Solutions
- Cybersecurity Solutions
- Software Development & Integration
- Surveillance & Security Systems
- Telecommunications & VoIP Services
- ICT Consulting & Technical Support

Service Support Levels

- Standard Warranty Support
- 8x6 Business Day support
- Standard Vendor Warranty Terms
- Standard Vendor Warranty
- Onsite Support Enhanced Warranty Support
- Enhanced Response Time
- Enhanced Duration Support
- Special Warranty Terms
- On-site Support





Managed Services

Through managed services, customers can effectively address their organizational and business processes. We take care of the entire technology lifecycle including analysis, procurement, deployment and maintenance.

Implementation Services

Paiman Ltd.'s implementation services include installation with basic configuration. Our team of experts plan and implement solutions after assessing objectives.
- Storage Solution
- Network Integration
- Upgrade Services

Outsourcing Services

Our outsourcing provides customers with external resource to ensure minimum downtime and optimum productivity.
- Help Desk Outsourcing
- Onsite Troubleshooting and Maintenance
- Internet and Email Support
- Call Center Support
- Off days & Off hours Support
- Data Center Support
- Security Systems

Our Strengths

1. Revolutionizing IT

Paiman Ltd. actively participating in the Revolutionizing of IT through transformative changes in the Information Technology sector with emerging technologies and innovative practices. These changes are reshaping how businesses operate, deliver services, and create value.

2. Local Support

Local support is crucial providing timely and personalized assistance, ensuring minimal downtime and rapid resolution of technical issues. It enhances operational efficiency, supports quick troubleshooting, and maintains system reliability. Additionally, local support fosters better communication, understanding of specific business needs, and stronger relationships.

3. Stock Availability

Undeniabley after-sales support is more important than actual sale itself. The importance of stock is vital ensuring customer satisfaction, project continuity, effective cost management , unchallengeable competitive advantage and supply chain stability.

4. Automation & Optimization

Use of technology to perform tasks with automation which helps reduce operational costs, enhance productivity, and enable faster response times to issues. It also allows IT teams to focus on strategic projects rather than routine tasks, driving improved service delivery across organizations.
Our goal is to maximize productivity, minimize downtime, and enhance user experience, ultimately supporting an organization's overall efficiency and growth.

Our International Partners

Paiman Ltd. has Strategic partnerships with global technology vendors

Team & Expertise

In order to deliver the optimum most, we have mustered up a team of professionals in the true sense of the term, we have specialized people from their respective fields.
Our engineering section comprises of dedicated professional Telecommunication Engineers, Computer Engineers, Electrical Engineers and Network Specialists of high repute. The professional services delivered by Paiman Ltd.’s engineers who typically hold Certifications (Routing and Switching, wireless, radio etc.), and have direct and applicable expertise in planning, designing, and implementing many of the largest and most powerful networks in the country are of unmatched quality and standards. These engineers constantly enhance their product and technology expertise through real-world experience with external networks and wide exposure to the latest technology.

The foundation of this mix of functionary and process is a suite of planning, design, and implementation documented practices and optimization tools developed to ensure that processes are performed in a consistent and time-tested manner. Among these tools are planning and design tools such as customer requirement documents, design templates and site requirements documents. Implementation related tools include implementation planning templates and network ready for use (NRFU) documents.

Apart from the official staff, the subordinate technical staff is also well trained as they have had their hands on quite a few projects of professional approach. Together this locks up the effect resulting in a team that possesses the capability of handling projects of highest order efficiently. Paiman Ltd. being a multinational company can call upon other country offices for any technical support as required.

Empowering Global Connections with Integrity, Innovation, and Excellence

As your dedicated and trusted partner in trade, Paiman Ltd.’s mission is to provide comprehensive, seamless solutions designed to overcome the complexities of global commerce. Through an unwavering commitment to integrity and innovation, the company delivers end-to-end logistics and supply chain strategies that efficiently transcend international borders, allowing its clients to focus on core business growth. By optimizing every step of the trading process, it empowers businesses to expand into new markets, thereby driving shared prosperity and creating a future filled with boundless opportunities for all partners involved. 

© 2026 Paiman Ltd.